Frequently Asked Questions
Everything you need to know about our sofas, delivery, orders and customer support. We're here to make choosing your furniture simple.
How Can We Help?
Explore our most frequently asked questions below.
What types of sofas do you sell?
We offer sofas and furniture designed to bring comfort and style to your living space. Please browse our product collection for available styles, colours and sizes.
Do you deliver across the UK?
Delivery availability and charges may vary by product and postcode. Please check the delivery information on your chosen product or contact our team before placing your order.
How can I place an order?
Browse our collection, select your preferred sofa and add it to your basket. Follow the checkout instructions to enter your delivery details and complete your purchase.
How can I track my order?
For an update on an existing order, please contact our customer support team with your order number and the email address used at checkout.
Can I change or cancel my order?
Please contact us as soon as possible if you need to change or cancel an order. Changes depend on the order's processing and delivery status.
What if my sofa arrives damaged?
Contact our team promptly with your order number, a description of the issue and clear photographs of any damage so we can review your enquiry.
Can I return a sofa?
Returns depend on the applicable returns policy and the circumstances of your purchase. Please review our store's returns policy before ordering or contact us for guidance.
How can i contact AM Furniture?
You can send your question through our contact page. Include your order number if your enquiry relates to an existing purchase.
Still Have Questions?
Need help choosing the right sofa or have a question about your order? Our team is ready to assist.
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